Tech Mahindra is offering multiple positions . You can assemble more about opportunities by reading the article precisely.
Tech Mahindra Recruitment 2024 Overview
| Company Name | Tech Mahindra |
| Job type | Full time work |
| Experience | Fresher And entry (0-5 year) |
| Category | Consulting company and IT service |
| Salary | INR 1-2.75 LPA |
| – | – |
| – | – |
| – | – |
About tech Mahindra
Tech Mahindra is an Indian multinational information technology services and consulting company. We are dedicated to providing quality service to our clients in different sectors.
Tech Mahindra Career Opportunities:
Tec Mahindra is thrilled to share that we have openings for three exciting positions that are vital to our goal of providing excellent services and producing meaningful content. Be a part of our journey in transforming customer experience and digital communication.
Customer Associate Role
As a Customer Associate, you will be the primary representative of Tec Mahindra, delivering outstanding support and ensuring customer satisfaction. Your responsibilities will include handling inquiries, resolving issues, and fostering a positive relationship with our clients.
Content Writer
Our Content Writers are the narrative creators at Tech Mahindra, producing captivating and engaging content that conveys our brand’s message. If you have a talent for writing and a love for digital content, this position is ideal for you.
CASA Voice:
In the CASA (Customer Assistance and Support) Voice position, you will be tasked with providing clear, concise, and impactful communication to our customers. Your voice will serve as a connection between our services and our clients, guaranteeing a smooth
Key Responsibilities For Customer Associate Role:
- Provide high-quality customer service and support through various channels including phone, email, and chat.
- Address customer inquiries and concerns promptly and professionally.
- Guarantee customer satisfaction by providing precise information and efficient solutions.
- Keep comprehensive records of customer interactions and transactions.
- Work together with team members to achieve and surpass performance targets and objectives.
- Regularly refresh your knowledge of the company’s products, services, and processes.
- Follow company guidelines and protocols while offering assistance.
Qualifications
- HSC or a degree in any discipline. Fresh graduates are encouraged to apply.
- Outstanding spoken and written communication abilities in English.
- Robust problem-solving skills and a keen eye for detail.
- Capability to work efficiently both independently and collaboratively within a team.
- Fundamental computer skills and knowledge of office software.
- Positive mindset, eagerness, and a strong willingness to learn.
Content Writer Position Overview
We are looking for a Content Writing Expert to improve AI-generated content. You will be responsible for ensuring accuracy and relevance while working collaboratively with teams.
Qualifications:
Master’s degree in English, Journalism, or a related field is preferred.
- Exceptional proficiency in both written and spoken English.
- Background in diverse writing techniques.
- Knowledge of artificial intelligence and natural language processing.
- Strong abilities in research, analysis, and problem-solving.
Responsibilities
- Guarantee quality for AI training models.
- Work together with teams to achieve project objectives.
- Establish guidelines and provide mentorship to writers.
- Create, edit, and enhance content.
CASA Sales Role Requirements
- Skills: Must possess excellent communication skills.
- Experience: Immediate joiners are preferred; candidates with a minimum of 6 months of documented BPO experience will be given priority.
- Eligibility: Open to all graduates and postgraduates.
Laptop Pre-Requisites:
● Operating System: Must be running Windows 10 or 11.
● Processor: Minimum i3 or higher (Ryzen/AMD series processors are not accepted).
● Memory: At least 8GB RAM required.
● Internet: Strong connectivity is essential (30 MBPS or higher).
● Power Backup: A power backup facility at home is mandatory.
How to Apply:
Apply Now
Interested candidates can submit their resumes. For content writer positions, please email TM00937762@techmahindra.com.